Springs Rescue Mission
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👥 Manage Users

Current Users
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Invite New User
Executive snapshot · data refreshed daily
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New Guests by Month
Clients by profile creation date · fiscal year (Jul–Jun) · Mission Tracker
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Giving — by Month
EveryAction RevByType total · fiscal year (Jul–Jun)
Revenue
Where does money come in?
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Revenue — Most Recent Month iGSS = Good Samaritan Sponsor — recurring giving program. Higher-engagement, mid-range donors who give on a scheduled basis.

Solo GSS = one-time donors giving at the GSS level, not on a scheduled giving plan.

Donor data is updated around the 10th of each month.
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Monthly Revenue Breakdown — GSS, Solo GSS & Other
Stacked by giving type
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Revenue by Stream
Top streams by amount
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Full Breakdown
All streams, sorted by total
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Top Appeals / Solicitations — Last 24 Months
Revenue and gift count by EveryAction Extended Source Code (appeal name)
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Revenue by Campaign — Last 12 Months
Monthly revenue by campaign · EveryAction data
Donors
Donor health, segments & giving patterns
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Donor Segments — Fiscal YTD Always FY · not affected by timeline filter iCumulative FY totals from EveryAction. Mega = $10K+ total FY giving. Mid-Level = $5K–$9.9K. Major = $1K–$4.9K. Loyal = 10+ gifts this FY. DAF = Donor Advised Fund gifts.
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Donor Retention by Fiscal Year Always FY
% of prior-year donors who gave again. FY2020 is baseline. Not affected by timeline filter.
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Giving Frequency Bands — FY2026 Always FY
How many donors gave 1×, 2–4×, 5–9×, or 10+ times this fiscal year. Not affected by timeline filter.
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Top Donors by Lifetime Giving
Top 25 donors · EveryAction data
GSS — Good Samaritan Sponsor
Recurring donors giving on a scheduled basis
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GSS Donor Health
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GSS Total Revenue Trend
Good Samaritan Sponsor stream totals over time
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Active GSS Donors — Monthly Trend
Total active GSS donors each month · EveryAction data
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New vs. Lapsed GSS Donors
Monthly new starts and lapsed donors with net change trend — EveryAction
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GSS — Average Gift Size
Average GSS gift size per month
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GSS Donor Retention Rate
Retention rate per cohort month
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GSS Net Change
Position relative to −30 / +30 range
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-300+30
Solo GSS
One-time donors giving at the GSS level
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Solo GSS — Most Recent Month
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Solo GSS Revenue Trend
One-time donors giving at the GSS level over time
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Solo GSS — Average Gift Size
Average gift size per month
Gifts in Kind
Non-cash donations valued at fair market price
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Gifts in Kind — Fiscal YTD iNon-cash donations received and valued at fair market price. Recorded across two departments: Kitchen (food donations) and Poverty Relief / Distribution Center (clothing and supplies).

Source: Intacct, refreshed weekly. Values reflect fair-market valuation by the finance team.
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Gifts in Kind — Monthly Trend
By department · Fiscal YTD
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Staff — Most Recent Month
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Labor Costs
Chart period:
Labor Costs vs. Operating Revenue
Fiscal year · Right axis = % of operating revenue · Industry benchmark: 30% · % line ends when operating revenue data is not yet available for recent months
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Staff Openings to Budget
Openings, filled & budgeted positions with % filled trend
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Staff Satisfaction %
Monthly satisfaction score (promoters ÷ total respondents)
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Turnover Rate
Monthly & annualized 90-day rolling rate
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Turnover — Voluntary vs. Involuntary
100% split of departures each month
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Staff — Guest Ratio
Guests served, staff count, and staff-to-client % over time
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Volunteers — Most Recent Month
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Volunteer Hours & Labor Offset Value
Total hours (bars) · Dollar value offset (line)
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Volunteer Hours by Department
Most recent month allocation
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Unique Volunteers
Total unique volunteers per month
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Volunteer Groups
Organized groups serving per month
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High-Impact Volunteers
Regular high-commitment volunteers per month
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Last Night's Occupancy
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By Facility
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Shelter Trends
View:
Shelter Utilization Rate
% of beds occupied · by week · click legend to toggle years
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Night Stays by Building — Last 24 Months
Relief · monthly emergency shelter nights
View Details ↗
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Cost per Guest Served
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Monthly Cost per Guest Served
Operating expenses ÷ unique clients · fiscal year · spikes reflect month-end accounting adjustments
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Length of Stay
Avg LOS — Current Month
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Avg LOS — Prior Month
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LOS vs. Prior FY
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Comparing fiscal years
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Avg Length of Stay — by Fiscal Year
Days per client · fiscal year Jul–Jun · click legend to toggle years
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Exits & Departures
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Top Exit Destinations
Last 12 months · top destinations by volume
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Monthly Exit Volume
Total client exits per month · last 18 months
Chart Period:
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At a Glance — Fiscal Year
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New Guests by Month View Details ↗
Last 24 months · dashed = monthly avg
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Meals Served by Month View Details ↗
Total meals served · excl. staff · hover for type breakdown
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Shelter & Day Services
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Unique Shelter Clients
Unduplicated individuals per month · all buildings combined
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Day Center — Unique ClientsView Details ↗
Monthly unique clients · any Day Center service
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Welcome Center — Check-ins
Daily check-ins at the Welcome Center · entries & unique clients
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Gender Distribution View Details ↗
New intakes in selected period
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Age Distribution View Details ↗
All clients by age group · all-time cumulative · SNAPSHOT
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Race
All clients · all-time cumulative · SNAPSHOT
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Ethnicity
Hispanic / Latino identity · all clients, all-time · SNAPSHOT
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Unique Clients Served
Monthly unduplicated clients · all programs combined
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Veterans Served View Details ↗
Unique veterans · most recent snapshot
Gender Breakdown
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Clients Housed
Currently in SRM housing programs
Placements by Category
Top Resources Used by Guests
All-time · ranked by volume
Case Management View Details ↗
Case Management — Unique Clients
 
Services Provided — Top Categories
Top 10 by volume
Partner Agencies View Details ↗
Attendance by Partner Agency
Sorted by volume
FY 2025–2026

Organization-Wide Goals

Progress toward annual impact targets · updated by the data team

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